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报告题目:KNOWLEDGE SHARING IN A GLOBAL LOGISTICS PROVIDER: AN ACTION RESEARCH PROJECT

报告时间:2018912 1430

报告地点:信远 2 324

报告人:Robert Davison

摘要:

I report on an Action Research investigation into knowledge-sharing practices in Velox, a global logistics organisation and in particular its operations in Guangzhou, China. The study is premised on Work Systems Theory and Punctuated Equilibrium Theory. Following a description of background and context, I describe two linked Action Research cycles, following the principles and criteria for Canonical Action Research. The interventions were successful, with both managers and employees at Velox expressing satisfaction with the outcomes, which included radical changes to operational procedures. I discuss the implications and contributions for theory, practice and method.

 

个人简介:Robert Davison is a Professor of Information Systems at the City University of Hong Kong. His research focuses on the use and misuse of information systems, especially with respect to problem solving, guanxi formation and knowledge management, in Chinese organisations. He has published over 90 articles in a variety of journals such as MIS Quarterly, the Information Systems Journal, IT&People, Journal of IT, Journal of the AIS, Journal of the American Society for Information Science & Technology, IEEE Transactions on Engineering Management, Decision Support Systems, Communications of the AIS, and Communications of the ACM. Robert chairs the IFIP WG 9.4 (Social Implications of Computing in Developing Countries) and is the Editor-in-Chief of the Information Systems Journal and the Electronic Journal of InformationSystems in Developing Countries. Robert travels extensively, seeking to understand how people in different contexts and cultures make sense of their lives with IS. As a researcher and as an editor, he seeks to promote both an inclusive and a local perspective to research. Home Page: http://www.is.cityu.edu.hk/staff/isrobert

 

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